I got a TiVo a few years ago. Love it. DW watches more than I do, but we both watch what we want, when we want.
I got an upgrade to it (from a small independent). Story sort of like yours - there are two models, two types of remotes, and I had been sent the wrong version.
The upgrade people were fantastic - I wrote in about my problem on a Sunday and had an extensive email exchange that day; the right version was sent out the next day and is still chugging along. There are decent folk out there.
So - I hope you derive as much satisfaction, captured memories, and scheduling flexibility as we did.
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timeasmymeasure
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Date: 2006-10-02 03:07 am (UTC)I got a TiVo a few years ago. Love it. DW watches more than I do, but we both watch what we want, when we want.
I got an upgrade to it (from a small independent). Story sort of like yours - there are two models, two types of remotes, and I had been sent the wrong version.
The upgrade people were fantastic - I wrote in about my problem on a Sunday and had an extensive email exchange that day; the right version was sent out the next day and is still chugging along. There are decent folk out there.
So - I hope you derive as much satisfaction, captured memories, and scheduling flexibility as we did.